Returns & Replacements
Email us at product@mahasdlc.com within 30 days of delivery.
Printed cards — replacements, not refunds.
Every card is printed to order on heavy fine-art stock, so we don't offer refunds or change-of-mind returns. What we do offer is a replacement, quickly and without argument. If your order arrives damaged, bent, misprinted, incomplete, or is lost in transit, send us a photo and we'll reprint and reship it at no cost. Keep the original — there's nothing to send back.
Wrong item. If we shipped the wrong card or the wrong quantity, that's ours to fix. Tell us and the correct order goes out at no cost to you. Keep what arrived.
Wrong address. If an address was entered incorrectly at checkout, email us within 24 hours — if the order hasn't entered production, we'll correct it for free. If it's already shipped to the address given, we'll replace the order once at half price so you're not starting over.
Digital cards. Delivery is instant, so digital purchases are final. If a file won't download or open, contact us and we'll resend it or fix the file the same day.
Pre-orders. Pre-ordered items are charged at checkout and ship on the date shown on the product page. You can cancel a pre-order for a full refund any time before it ships — just email us. If we miss our posted window by more than 30 days, we'll email you and you can choose to keep waiting or take a full refund. Once a pre-order has been delivered, the replacement terms above apply.
Order changes. Email within 12 hours of ordering. After production begins we can't modify or cancel.
Replacements ship within 5 business days of approval. Any refund we do issue returns to your original payment method within 5–10 business days.